Privacy Policy

  • Effective Date: 9 August 2023

    Who we are

    This Privacy Policy outlines how Performance Metrics Ltd ("we", "us", or "our") collects, uses, and safeguards personal information when you use our website [] (the "Site"), including its subdomains, and related services. This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) as applicable to residents of the European Union and The United Kingdom of Great Britain and Northern Ireland.

    1. Data Controller

    Performance Metrics Ltd

    Second Floor, Synergy Centre Tallaght, Dublin 24 - Ireland (further Contact Email)

    2. Information We Collect

    We collect and process personal information to provide and enhance our services, communicate with users, and fulfill legal obligations. The types of personal information we collect include:

    - Contact Information: Name, email address, phone number.

    - Communication Data: Information provided through contact forms or direct communication.

    - Usage Data: Information about how you use our website, such as pages visited and time spent.

    - Technical Data: Information including IP address, browser type, device identifiers, and operating system.

    3. Cookies

    If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

    When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you log out of your account, the login cookies will be removed.

    If you edit a survey, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the survey ID of the survey you just edited. It expires after 1 day.

    4. How We Use Your Information

    We process personal information for the following purposes:

    - Service Delivery: Providing and enhancing our services.

    - Communication: Responding to inquiries and providing customer support.

    - Marketing: Sending newsletters and promotional materials with your consent.

    - Analytics: Analyzing website performance and functionality.

    - Legal Compliance: Complying with applicable laws and regulations.

    5. Legal Basis for Processing

    We process personal information based on legal grounds provided by the GDPR, including:

    - Consent: When you provide explicit consent for processing.

    - Contractual Necessity: Processing necessary for a contract with you.

    - Legitimate Interests: Processing based on our legitimate interests, not overriding your data protection rights.

    6. Sharing and Disclosure

    We may share your personal information with third parties in these cases:

    - Service Providers: Trusted partners aiding in website operation.

    - Legal Requirements: Sharing information to fulfill legal obligations.

    Pages on this site may include embedded content (YouTube videos). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

    These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

    Visitor request may be checked through an automated spam detection service Google reCAPTCHA.

    7. International Data Transfers

    Your personal information may be transferred and processed outside of Ireland or the European Economic Area (EEA). We will ensure such transfers are compliant with applicable data protection laws.

    8. Your Data Protection Rights

    Under the GDPR, you have rights including access, correction, and erasure of your personal information. You may also object to or restrict certain processing. To exercise these rights, contact us at Contact Email.

    9. Data Retention

    We retain personal information only as long as necessary for the purposes outlined, unless longer retention is required by law.

    10. Security

    We implement technical and organizational measures to protect personal information from unauthorized access and disclosure.

    11. Contact Us

    If you have questions about our Privacy Policy or personal information processing, contact us at Contact Email.

    12. Changes to this Privacy Policy

    We may update this Privacy Policy for practice changes or legal reasons. Updates will be posted on this page along with the effective date. In the event of a conflict between these Privacy Policy and the modified terms, the modified terms shall apply. Your continued use of the Services provided by us after the date the modified terms are posted will constitute your acceptance of the modified Privacy Policy.

    If we are involved in a reorganization, merger, acquisition or sale of our assets, your information may be transferred as part of that deal. We will notify you (for example, via a message to the device id associated with your account) of any such deal and outline your choices in that event.

    13. Supervision

    You as the Data Subject have the right to complain at any time to a data protection supervisory authority in relation to any issues related to our processing of your Personal Data. As our organisation is located in Ireland and we conduct our data processing here, we are regulated for data protection purposes by the Irish Data Protection Commissioner.

    You can contact the Data Protection Commissioner as follows:

    Use their website

    Phone: +353 57 8684800 or +353 (0)761 104 800


    Address: Data Protection Office – Canal House, Station Road, Portarlington, Co. Laois, R32 AP23. Or 21 Fitzwilliam Square Dublin 2. D02 RD28 Ireland.

We are happy to answer any queries you might have

Contact us anywhere
you want


Performance Metric Limited

Second Floor, Synergy Centre Tallaght, Dublin 24 - Ireland

Say Hi!

Get in touch and let's talk

Fergal Brehony: +353 87 858 6206
Mark Ryder: +353 87 2500 034